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Join Us Live In-Person and Online
Oct 27 – Oct 30 | Rosen Shingle Creek Resort
Orlando, Florida

CLICK HERE TO VISIT THE ACLM HELP CENTER

FREQUENTLY ASKED QUESTIONS
Looking for something specific?
Click the links below to jump to your question category:

ACLM EVENT HELP CENTER
REGISTRATION FAQs
GENERAL FAQs
CME/CE FAQs
SCHEDULE AND RECORDING FAQs
GOING TO ORLANDO
ON-SITE FAQs
ATTENDING VIRTUALLY FAQs
EXHIBITOR FAQs

REGISTRATION INFORMATION

In Person Registration - CLOSED
General in-person registration will close when maximum capacity for the main ballroom is reached.  In-person registrations are refundable less a 15% administrative fee or can be transferred to a non-refundable online registration up until the deadline of October 4, 2024 at 5:00 PM Pacific.  Please note: If you switch your in-person registration to online attendance and are registered for in-person workshops, you will be unregistered for the in-person workshop and a refund will be processed up until October 4, 2024. To request a change to your registration, please send an email to ACLMregistration@discoversb.com on or before October 4, 2024.

Online Registration
Online conference registrations are non-refundable and will remain open throughout the conference.  Online registrations can be transferred to an in-person registration up until the deadline of October 4, 2024 or when maximum capacity for the main ballroom is reached. Online attendees will not be able to register for in-person workshops. To check availability and to switch to an in-person registration, please send an email to ACLMregistration@discoversb.com on or before the deadline.

ONLINE REGISTRATION IS OPEN UNTIL FRIDAY, NOVEMBER 1, 2024 AT 11:59 PM

Pre and Post-Conference Workshop Registration: 
Pre- and post-conference workshops are 3 hours in length and will not be recorded for post-conference access.  Workshop registration is not included in the general conference registration.  In-person workshops are only available for those who are attending in person. In-person workshop registration will close on October 4, 2024 or when maximum capacity has been reached.  If you have already completed your registration, you may add workshops to your existing registration as long as they are available, on or before the deadline.
 
Online workshops are available for both in-person and online attendees. The deadline to register for an online workshop is Monday, October 28, 2024 by 11:59 PM Eastern.  Requirements to attend the online workshop include an electronic device like a computer, tablet, or smartphone as well as a strong internet connection. Please be sure you have downloaded the most current version of Zoom prior to the session. If you experiencing technical difficulties with your zoom account, please understand that the event staff will not be capable of assisting you. Please visit https://support.zoom.us/


Student/Resident Trainee Registration Policy:
General in-person registration will close on October 4, 2024, or when maximum capacity for the main ballroom is reached.  Pre- and post-conference workshops are not included in general registration.  In-person registrations are refundable less a 15% administrative fee or can be transferred to a non-refundable online registration up until the deadline of October 4, 2024.  Please note: If you switch your in-person registration to online attendance and are registered for an in-person workshop, you will be unregistered for the in-person workshop and a refund will be processed.  To request a change to your registration, please send an email to ACLMregistration@discoversb.com on or before this deadline.

Student/Resident Trainees must be active ACLM Members and must verify enrollment in an academic program (at least 1/2 time) or employment through a residency program qualify for specially discounted LM2024 registration rates. ACLM Trainee Members are also eligible to receive a scholarship to attend LM2024 online. Online Scholarships are limited and will be awarded to ACLM Trainee members by Friday, October 18, 2024.

You can obtain a National Student Clearinghouse Enrollment Verification Certificate through your institution, free of charge OR use the National Student Clearinghouse's current enrollment verification website (a $2.50 processing fee will apply): https://secure.studentclearinghouse.org/vs/Index

If you are an active ACLM Student Member, to submit your enrollment or employment documents to apply for the LM2024 Trainee Discounted Registration, please use this form on or before Friday, September 27, 2024. Upon review of your documentation, we will send a verification email with instructions to register for the conference at the discounted rate.

Pricing:

General IN-PERSON registration pricing – NOT including pre and post-conference workshops:

IN-PERSON ACLM Member Non-Member
January 29 - February 29 $749 $1049
March 1 - July 31 $849 $1149
August 1 - Event Dates $1049 $1349



General ONLINE (non-refundable) registration pricing - NOT including pre and post-conference workshops:

ONLINE ACLM Member Non-Member
January 29 - February 29 $449 $749
March 1 - July 31 $549 $849
August 1 - Event Dates $649 $949



Pre and Post-Conference Workshop Registration Pricing:
Both in-person and online workshops will be offered.  In-person workshops will not be available for online attendees.

  ACLM Member Non-Member
3-Hour Workshops $149 $199



Student/Resident Trainee Discount Registration Pricing - NOT including pre and post-conference workshops:

  ACLM Student Member** Non-Student Member
In-Person $549 see general registration rates above
Online $99 see general registration rates above

**The student discount is only available to active ACLM Members who have been verified as a student.  For further instructions about student registration and to learn more about online conference scholarship opportunities available for active ACLM Student Members, please see above under the Student/Resident Trainee Registration Policy section.



Q: What is the Refund/Cancellation Policy?
A: 
General in-person registration will close on October 4, 2024, or when maximum capacity for the main ballroom is reached.  In-person registrations are refundable less a 15% administrative fee or can be transferred to a non-refundable online registration up until the deadline of October 4, 2024 at 5:00 PM Pacific.  Please note: If you switch your in-person registration to online attendance and are registered for an in-person workshop, you will be unregistered for the in-person workshop and a refund will be processed up until October 4, 2024.  To request a change to your registration, please send an email to ACLMregistration@discoversb.com on or before this deadline.

Online conference registrations are non-refundable and will remain open throughout the conference.  Online registrations can be transferred to an in-person registration up until the deadline of October 4, 2024 or when maximum capacity for the main ballroom is reached. Online attendees will not be able to register for in-person workshops. To check availability and to switch to an in-person registration, please send an email to ACLMregistration@discoversb.com on or before the October 4, 2024.


Q: What Does My Conference Registration Include?
A:
In-Person Registration includes all course materials, access to online presentation slide decks, CME/CE credits, lifestyle medicine inspired meals (an opening reception, three breakfasts, two lunches, and break snacks), exercise and networking opportunities such as the LM2024 5K Fun Run, yoga, and geo-specific networking events.  Online Conference Registration includes all course materials, access to online presentation slide decks, CME/CE credits, and exercise and networking opportunities - such as yoga, and geo-specific networking events.


Q: I'm Registered!  How Do I Add a Workshop or T-Shirt?
A:
 Click Here to add items to your registration. You will need the email address you registered with as well as your registration ID (located in your email confirmation) to log in. Your confirmation email was sent from ACLMregistration@discoversb.com

Q:  I'm Registered!  How Do I Find My Confirmation or Receipt?
A:  Reach out to our registration team at ACLMregistration@discoversb.com to receive a copy of your email confirmation and receipt. Note: Your confirmation email was sent from ACLMregistration@discoversb.com when you registered.


GENERAL

Q: What are the dates of Lifestyle Medicine 2024?
A:
The general conference (not including pre and post-conference workshops) is Sunday, October 27 through Wednesday, October 30, 2024.

Q: What Time Zone Will the Online Conference Be Held In?
A: The LM2024 Online Conference will take place in US/EasternTime (EDT).

Q: Who Should Attend?
A:
Physicians, specialists, primary care providers, physician assistants, nurses, nurse practitioners, pharmacists, dietitians, physical therapists, occupational therapists, respiratory therapists, social workers, speech audiologists, psychologists, and any other professions seeking to learn more about Lifestyle Medicine and/or establish or grow Lifestyle Medicine practices as well as health-promoting organizations looking to collaborate in this movement.

Q: When Are the MIG Meetings?
A:
MIGs, or Member Interest Groups, provide opportunities to build relationships, collaborate, and learn from other passionate Lifestyle Medicine practitioners. Please see the Full Agenda for all Member Interest Group meetings scheduled dates and times.

Q: How do I purchase a LM2024 Commemorative T-Shirt?
A:  LM2024 t-shirts will be available for purchase (max 3) as an option during your conference registration.  The deadline to receive your t-shirt prior to the conference is September 25, 2024 at 11:59 PM Eastern.  T-shirts purchased after September 25th will be shipped after the conference concludes.  *Please note that we can only ship shirts to addresses within the United States.

LM2024 T-Shirts will be available at $45 each in the following sizes: 

  -  Women's Small
  -  Women's Medium
  -  Women's Large
  -  Women's X-Large
  -  Women's XXL
  -  Men's Small
  -  Men's Medium
  -  Men's Large
  -  Men's X-Large
  -  Men's XXL

You may purchase a maximum of three t-shirts through registration, however, if you need more than three shirts, please reach out to support@lifestylemedicine.org directly.

Q: I ordered a LM2024 Commemorative T-Shirt.  When will I receive my order?
A:  T-Shirts purchased up until September 25, 2024 were shipped to arrive prior to the conference to the U.S. mailing address you provide in your conference registration. T-shirts purchased after September 25, 2024 will be shipped after the conference concludes.   *Please note that we can only ship shirts to addresses within the United States.

If you need support updating your mailing address, please reach out to ACLMregistration@lifestylemedicine.org.

Q: Will there be Book Signings scheduled during the conference?
A:  Yes! All book signings will take place inside the LM2024 Bookstore located in the exhibit hall.

Q: How do I participate in the LM2024 Scavenger Hunt?
A:  In order to play, registered attendees will need to download ACLM's LM2024 Event App once it is available. Click here for more information!

CME/CE

Q:  How Do I Claim CME/CE?
A: 
In the Event App, click the Claim CME button. You will then need to complete evaluation surveys for each session you attended, including pre-/post-conference workshops. Then, you will complete a general evaluation survey, and finally, you will choose the type of certificate you'd like to receive. You will then be able to download the certificate.

On the Online Conference Platform, click Claim CME/CE on the homepage. You will then be able to complete your session surveys as well as a general conference evaluation survey. Once these surveys have been submitted, you will be able to choose the certificate type, and print/download the certificate.

Q. If I were to participate virtually in the livestream schedule or if I am attending the conference in person (without workshops), how do I claim the full 42 general conference credits available?
A.  All registered attendees, whether attending virtually or in person, will be able to earn up to 42 CME/CE/CNE/CPE credits at LM2024. During the conference, the virtual audience will participate in the livestreamed schedule. Once the conference concludes, all attendees will be able to add additional credits by watching the recorded sessions that were not a part of the livestream schedule during the conference.

Additional credits are available by attending pre- and post-conference workshops. Separate registration is required to attend workshops. Workshops must be attended live and will not be recorded for future access.

Q: How Many CME/CE Credits Are Available at the Event?
A:
 
TOTAL CME/CE opportunity for in-person attendee (Workshops + General Conference) 54
TOTAL CME/CE opportunity for online attendee (Workshops + General Conference) 45
TOTAL CME/CE opportunity for General conference (in-person and online attendees) 42

Q. I watched a conference session recording.  When will the survey become available for me to complete?
A.  At the end of each day during the conference, surveys for all sessions that day will become available for attendees to complete in order to claim your continuing education credits.

Q: When is the Deadline to claim LM2024 CME/CE/CPE for the sessions attended?
A:  All recorded session content will be made accessible to registered attendees in order to claim LM2024 CME/CE (*not including CPE) through January 15, 2025.

*If you are claiming CPE and need it reported to the NABP your deadline to claim CPE is November 27, 2024.  Those claiming CPE should not expect to see their credits listed in the NABP account prior to December 31, 2024.

SCHEDULE AND RECORDINGS

Q: What is the full schedule of the LM2024 Conference?
A:
The general conference begins Sunday, October 27th at 4:30 PM through Wednesday, October 30 at 12:30 PM.  Optional Pre and Post-Conference Workshops will take place prior to the general conference on Saturday, October 26, Sunday, October 27, and on Wednesday, October 30, 2024.  Please click here to access the conference agenda.

Q: Which sessions will be available live during the LM2024 conference for online attendees?
A:
Only sessions taking place in the General Session room will be aired live during the conference for online attendees. Please click here to view the Livestream Schedule.

Q: Will the LM2024 Conference be Recorded?
A:  All keynote and concurrent sessions will be recorded and available for viewing by registered attendees soon after the conference concludes. Recorded content will be made available for one year following the LM2024 conference. Pre and post-conference workshops will not be recorded.

Q: How Do I Download Slides?
A:  Once the ACLM LM2024 Conference Online Platform is live, and session slides become available, registered attendees will be able to sign in and download them directly to their computer. Click Agenda on the left-hand navigator, then click into the session. If the session/workshop has slides to provide, the attendee will be able to click the PDF Slides icon and download them to their computer.

Once the ACLM LM2024 Event App is launched, a registered attendee will be able to email themselves the slides or download slides directly to their computer. Please reach out to the event team at support@lifestylemedicine.org if you need further assistance.


GOING TO ORLANDO

Q: What airport is recommended?
A:
Rosen Shingle Creek Resort is located 10 miles from the Orlando International Airport.

Q: What is the Special Group Block Sleeping Room Rate?
A:
Lifestyle Medicine 2024 will be held at the Rosen Shingle Creek Resort, 9930 Universal Blvd., Orlando, Florida 32819

A special guest room rate starting at $199 plus 12.5% tax has been reserved for LM2024 attendees.  To make your reservation, please click here for online reservations or call Rosen Shingle Creek Resort Reservations at 1-866-996-6338 and reference AMERICAN COLLEGE OF LIFESTYLE MEDICINE to get your special guest sleeping room rate.

Check-in:    3:00 PM
Check-out:  11:00 AM

Q:  What if the hotel is sold out?
A: As travel plans change for other attendees, rooms at Rosen Shingle Creek Resort may become available.  We encourage you to check back with Shingle Creek regularly to see if any rooms have opened up. 

Q: Does the Rosen Shingle Creek Resort offer complimentary Airport Shuttle?
A: 
Rosen Shingle Creek Resort does not offer a complimentary airport shuttle.

Q: Does the Rosen Shingle Creek Resort offer on-site parking?
A:
Discounted self-parking at $8 plus tax per day (regularly $28 plus tax per day) has been designated for Lifestyle Medicine 2024 attendees.  Valet parking is available at $40 plus tax per day.  Prices are subject to change.

When arriving to the self-parking lot, a kiosk is available for attendees to select either "overnight guest", or "daily drive in" guest and the group name: "Lifestyle Medicine 2024".  Once the group name is selected, the group discount rate will appear.  If you have questions, there will be a parking booth attendant nearby to help.

Q: What is the Rosen Shingle Creek Resort Cancellation Policy?
A: 
Change and cancellation policy for guests with existing reservations for any future arrival date, including pre-paid reservations, full changes, or cancellations are permitted without penalty if completed five days prior to arrival.  If you have a reservation and need to update it, please reach Rosen Shingle Creek Reservations directly, toll-free at 1-866-996-6338.

Why should I book at the ACLM host hotel when I can find a lower rate on my own?
Negotiated hotel rates incorporate many benefits for you and ACLM. In order to secure meeting room space at a hotel, ACLM must sign a contract with the host hotel that guarantees that a specified number of hotel rooms will be booked by our attendees. The number of rooms guaranteed is called the room block. As the number of rooms in the room block increases, costs to ACLM decrease, which we are able to pass along to our conference attendees in the form of lower registration prices.

If attendees stay in the host hotel, ACLM will fulfill its contractual obligation with the hotel. If attendees stay in other hotels, ACLM faces the possibility that its room block will not be met, forcing it to pay severe penalties, which can run into tens of thousands of dollars. We ask that you please consider staying at the host hotel.

What other benefits are there to reserving a room at ACLM host hotel?
When you factor in cab fares, car rental, and the time associated with travel to alternate hotels, you may not benefit as much financially as you had planned. By staying at one of the host hotels, you gain the opportunity to further network with your industry peers and remain in the center of the activity surrounding the conference.

ON-SITE

Q: What is the Suggested In-Person Attendee Meeting Attire?
A:
Business casual and comfortable shoes. Bring light jacket or cardigan in case meeting room temperatures run cold.

Q: What Do I Do When I Arrive?
A: When you arrive at Rosen Shingle Creek Resort, please head to the LM2024 registration desk in the Gatlin Foyer to pick up your attendee badge and welcome bag. Your official attendee badge is your ticket to accessing the conference sessions and meals!  Please click on the Full Agenda  to see the scheduled dates and times the registration desk will be open. Don't forget to download the LM2024 Event App to your smartphone so that you can select all of the sessions and events you will be attending and plan out how you'll be enjoying your time during the conference.

Q: Is there a fee to reprint my event badge if lost?  
A: Your event badge is your key to accessing all sessions, meal, and activities. A non-refundable $100 fee will be charged for the replacement of lost, forgotten, or stolen badges. Replacements of damaged or incorrect badges will not be charged a reprint fee when the damaged or incorrect badge is surrendered at registration.  A valid photo ID must be presented to obtain a reprinted badge.

Q: Will there be Conference On-Site Internet?
A: 
Complimentary high-speed Wi-Fi is available in guestrooms and public areas throughout the Rosen Shingle Creek Resort. Limited Wi-Fi bandwidth will be available in the meeting space, please download presentation slides prior to arriving at the conference or download them in your guest room.

Q: What is the cost to bring a guest?
A:  ACLM does not offer a special rate for guests.  All attendees must register for the general conference at the current member or non-member registration rates available.

Q: How Do I Connect to Wi-Fi in the Meeting Space?
A: Follow these steps to connect:
    1. Connect to: "Convention Wireless"
    2. Open a web browser
    3. You will be redirected to the Rosen Shingle Creek Convention Internet Access portal page

Convention Internet Access Portal Page










   4. Click on the "+" next to "HAVE AN ACCESS CODE?"
   5. Click in the "Access Code" box
   6. Enter the Access Code: SCL3H (this code is case sensitive)
   7. Click the "Sign On" button to validate


Q: What meals are included for the In-Person attendees?

Sunday, October 27
6:30 - 7:45 pm - 20th Anniversary Celebration Reception - Light Appetizers

Monday, October 28
6:30 - 7:30 AM - Coffee Chat
7:00 - 8:45 am - Breakfast
10:15 - 10:30 AM - Break
11:30 - 1:00 PM - Lunch
2:30 - 3:00 PM - Break
4:00 - 4:15 PM - Break
5:15 - 5:30 PM - Break

Tuesday, October 29
6:30 - 7:30 AM - Coffee Chat
7:00 - 8:45 AM - Breakfast
10:15 - 10:30 AM - Break
11:30 - 1:00 PM - Lunch
2:30 - 2:45 PM - Break
3:45 - 4:00 PM - Break
5:00 - 5:15 PM - Break

Wednesday, October 30
6:30 - 7:30 AM - Coffee Chat
7:00 - 8:15 AM - Breakfast
9:15 - 9:30 AM - Break
10:45 - 11:00 AM - Break

Q. Can my guest attend meals?
A.
Meals-Only Registrations will NOT be available for purchase. The Rosen Shingle Creek Resort has 12 on-site dining venues that offer guests a wide selection of cuisine fit for any appetite. In-Room Dining is available 24 hours, full service.  Hours subject to change.  Please visit Rosen Shingle Creek Resort Dining for more information.

Q. Will there be plant-based, gluten-free, and dairy-free meal options available at the conference?
A.
ACLM and the hotel will create custom plant-based Lifestyle Medicine menus for this event. In addition, each dining venue at the hotel will offer a special menu aligned with ACLM dietary guidelines  If you are gluten-free or have other dietary meal restrictions and allergies please email support@lifestylemedicine.org at least two weeks prior to your arrival to help ensure the hotel can accommodate you.  Kosher meals can be made available for an additional fee.  Please contact the event team at support@lifestylemedicine.org.

Q. Can my guest participate in the LM2024 5K Fun Run?
A.
Yes! The ACLM Trainees would love for you to attend. Please plan to join in on Tuesday, October 29th from 6:45 - 7:45 AM.  Gather with us at the Lobby Bird Cage.

Q. Will LM2024 T-Shirts be available for purchase at the conference?
A. T-shirts will be available for purchase up until September 1, 2024 through your existing conference registration.  Your shirt will be shipped to the U.S. address you provided during your registration.  Click Here to make changes to your registration contact information or add items (workshops, t-shirts) to your registration. You will need the email address you registered with as well as your registration ID (located in your email confirmation) to log in.

Q: Are Children permitted to attend the conference?
A: Children are not permitted in the event space. Please be sure to find other arrangements during session and event times.

Q: Will there be a room available for nursing mothers?
A: Yes, the Panzacola registration office (located directly behind the desk) has been reserved for nursing mothers beginning Monday, 10/28 at 8:00 am through Wednesday, 10/30 at 12:00 pm.  The room will be equipped with a refrigerator.  Please stop by the LM2024 Registration Desk in Gatlin Foyer for a key as needed.  Please be sure to return the key so that other nursing mothers will have access.

Q: Will there be a luggage hold available on the last day of the conference?
A:  Yes, there will be a dedicated luggage hold set up for conference attendees on Wednesday, October 30th starting at 7:00 am until 2:00 pm EST in the Gatlin A1-3 meeting room.

Orlando Area Family Attractions
Make this a family vacation!  With Walt Disney World, SeaWorld Orlando, Universal Studios Florida, Discovery Cove, SEA LIFE Orlando Aquarium, Ripley's Believe It or Not, ICON Park - and so much more.  Click here to explore.  Enjoy the onsite resort amenities including The Shingle Creek Golf Club - 18-hole, par 72 championship golf course, The Spa at Shingle Creek, shopping, four outdoor swimming pools, two hot tubs, tennis, basketball, sand volleyball, a nature trail and more! Click here to explore.

ATTENDING VIRTUALLY

Q. What does my virtual conference registration include?
A. Virtual (Online) Conference Registration includes all course materials, access to online presentation slide decks, CME/CE credits, and exercise and networking opportunitites - such as yoga, and geo-specific networking.

Q. What Time Zone Will the Virtual Livestream Conference be held in?
A. The LM2024 Virtual Conference will take place US/Eastern Time (EDT).

Q. How do I download the event app?
A.  A download link and instructions will be available soon!

Q. What is the full online/virtual schedule for the LM2024 Conference?
A. Click here to access the Live Stream Schedule

Q. Which sessions will be available live during the LM2024 conference for virtual attendees?
A. Only sessions taking place in the General Session room will be live streamed during the conference for virtual attendees.  During the conference, you will participate in the livestreamed schedule. Once the conference concludes, you will be able to add additional credits by watching the recorded sessions that were not a part of the livestream schedule during the general conference. You can earn even more credits by attending virtual post-conference workshops. Separate registration is required to attend virtual workshops. Workshops must be attended live and will not be recorded for future access.

Q. Will the LM2024 Conference be recorded?
A.  All keynote and concurrent sessions will be recorded and available for viewing by all registered attendees soon after the conference concludes and will be available for one year.  Pre- and post-conference workshops will not be recorded.

Q. I'm attending virtually.  How do I participate in the LM2024 Scavenger Hunt?
A.
 Visit virtual exhibit booths at www.lmconference.org using your computer or tablet.  Next, from the conference app on your smart phone, select the scavenger hunt button located on the home screen. Use the app on your phone to scan the QR codes located within participating virtual exhibitor booths on your computer or tablet. Each QR code will lead you to a specific scavenger hunt question.

You will need two separate devices (i.e. phone and computer/tablet) to access the conference app and the virtual exhibitor booth QR codes.  **Note: You must use the ACLM Lifestyle Medicine Conference app to scan booth QR codes for the scavenger hunt. You cannot use a QR code scanning app or phone camera.  Click here for more information.

Q. Where do I find the pre-recorded fitness videos?
A.  To access the pre-recorded virtual fitness sessions, please click here, scroll down, and click "Fitness Videos".

Q. What if I am experience technical difficulties with ZOOM?

A. Please be sure you have the latest ZOOM platform downloaded prior to the conference.  If you cannot hear the presenter or are experiencing technical difficulties with your zoom account during the conference, please visit https://support.zoom.us/  The ACLM customer experience staff will not be capable of assisting you.

Q. What if I am experiencing technical difficulties on the virtual conference platform?
A. If you are viewing the presentation in full screen, adjust the view from full screen in order to be able to access the chat to submit a question.  If you are experiencing other technical difficulties in the virtual conference platform during the event, contact the Tech Support Team at techsupport@metroconnections.com

EXHIBITORS

Q. How do I become an Exhibitor?
A.
Sponsorship packages are available for companies, health systems, academic institutions, and other organizations whose products, services and/or mission align with the values of ACLM. Click here and scroll down to complete the Lifestyle Medicine Exhibit Interest Form to connect with our Partnerships Team and to learn more about exhibiting at ACLM's annual conference.


NEED MORE INFORMATION?
Click here to visit ACLM's Help Center